Ideally looking to sell as a lot, but willing to discuss. Can no longer stomach their rude customer service and looking to find the clothes a better home. If you or any commenters are interested shoot me a message and will provide pics. I have 3 polos in size M (teal/pink/yellow), about 10 long sleeve button front shirts size M (magenta, black/navy, florals, banded collars etc.), a navy blazer size 40R, a pair of their navy suede oxfords, size 9, a pair of brown suede monkstraps, size 9, four pairs of chinos and dress pants, sizes 31 and 32/30, three new, and two pairs of shorts, size 31/32. However, their customer service might be the worst in the business, and for that reason I am selling all of my Massimo Dutti clothing and shoes, many new. Have been a longtime purchaser, lived in spain for some time, and before they opened their online store I made sure to stop by their European and Asian stores when traveling. I’m not sure what other options I have if they never respond.Īny recommendations for a new overcoat - slim fit, mid thigh length, wool - would be ideal!įound Massimo Dutti quality (and importantly fit) to be fantastic for us Americans who are in shape, significantly better than J crew or any other american alternative, both in quality and fit. I’ve emailed Massimo Dutti twice and no response. Now I usually would have had it fixed for any single problem but all together it’s obviously horrible quality. Lastly, the third button decided enough was enough and joined the sleeve in protest. Then the outside right pocket came loose near the seam. Discover the latest Massimo Dutti clothing, shoes & accessories for women and men from the elegant Autumn/Winter 2021 collection. Soon there were loose ends hanging everywhere. I didn’t think too much, just that I’d have it fixed once it was warmer. Quickly I caught the thread slightly as I was putting it on and then about a third of the sleeve on the shoulder was pulling away. Then the lining inside the right shoulder of one sleeve started getting loose stitching. There were loose threads near the button holes, not cleaned up properly. But, London is cold in winter and I needed something that went well with a suit. I should have noticed sooner due to stitching quality that wasn’t great. My family had good experiences in the past and my mum liked their clothes so I went with it. I think I read a comment or two about the quality of Massimo Dutti before but discounted the advice.

I bought a coat early in November and took some time to decide.

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